Regulatory Disclosures

Get access to Shinhan’s annual materials

Report on the Functioning and Performance of Complaint Handling Processes

Annual Disclosure of Complaint Handling, 2025

List of Voluntary Codes of Conduct and the Public Commitments

Voluntary Codes and Public Commitments 2025-2026

Seniors Code Annual Disclosure Report

Seniors Code Annual Disclosure Report, 2025

[Important] Scheduled System maintenance: During Saturday, October 24, 12:00 a.m.– Sunday, October 25, 11:59 p.m. EST, Friday, October 23, 09:00 p.m.– Sunday, October 25, 08:59 p.m. PST, all banking services will be temporarily unavailable. For further details, please refer to the announcement on our website.